|About Us Signed Books are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at orders [at] signed-books [dot] co [dot] uk.|
Our Contact details:
Falmouth Bookseller 21 Church Street Falmouth Cornwall TR11 3EG United Kingdom
Phone: +44 (0) 1326 312873
Fax: +44 (0) 1326 212815
Email: orders [at] signed-books [dot] co [dot] uk
My VAT Registration Number
|Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.|
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
|Shipping And Handling Delivery costs are calculated when placing your order. On orders with multiple books, the delivery costs reflected will be as if each book was shipped seperately, though normally this will not be the case, consequently, in most instances the delivery costs will be less then shown. We will endevour in all instances to keep costs to a minimum.|
We will confirm delivery costs with you by e-mail and if you are in agreement, we will then process your order.
|Delivery Schedule We will normally send your order to you in five business days . International orders are generally received in under 14 days.|
|Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.|
|Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero .|
|Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.|
We also use the Actinic shared SSL feature which affords you total privacy on-line when placing an order using your credit card. This feature automatically comes into effect the moment you arrive at the page which requires you to fill-in your credit card details and is apparent with the display of a golden padlock at the foot of your browser.
|Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.|
|Reaching Us If you need to reach us, please email us on orders [at] signed-books [dot] co [dot] uk, alternatively, you can call on +44 (0) 1326 312873 (International +44 +44 (0) 1326 312873) or fax us on +44 (0) 1326 212815 or write to us at Falmouth Bookseller 21 Church Street Falmouth Cornwall TR11 3EG United Kingdom|
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
|Returns Policy Insert your returns policy here. To understand your obligations as a merchant in the UK consult "The Consumer Protection (Distance Selling) Regulations 2000" which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm|